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ISC, a spa equipment company in India, needed a hard-to-find spa controller. Hydrorelax located a match and quoted within 4 hours, accepted a 10-set first order below the 30-set MOQ, then traced a dead heater to a pressure switch installed on the wrong side of the circulation pump.

Nigerian buyer SHMD asked for a steam shower controller with a "large control box" - a name that stalled the project for three years. Instead of judging by product name, Hydrorelax asked for market photos, matched the request to an integrated-type controller, and closed the order in 2025.

In 2021, Southern European distributor SEFM shipped a worn SPA cover sample 8,000 kilometres to Hydrorelax by Proway for custom OEM production. The team measured every parameter, prototyped using their own material system, and achieved first-attempt approval in under a month. Five years later, SEFM has never changed suppliers.

In November 2018, the Hydrorelax team visited EEH, an Eastern European SPA manufacturer, to see how 70% of their components — pumps, jets, PVC fittings, LED lights, skirt panels and covers — work on the real assembly floor.

In December 2015, Hydrorelax founder Jonny visited GPP in Bremen, Germany — an e-commerce customer already assembling bathtub jets, drains and PVC fittings from Hydrorelax. Walking the warehouse and assembly bay first-hand shaped how we package and support European e-commerce partners today.

10+ year OEM/ODM partnership with FOT, an Eastern European bathtub & shower room manufacturer. Hydrorelax supplies 6/8mm tempered shower glass, aluminum profiles, 304 stainless pulleys, handles and water-stop strips — packed in custom wooden crates with very low sea-freight breakage since 2015.

In the highly competitive globalized bathroom and spa sector, our partnership with the Hungarian brand Wellis began in 2009, and over the years we have worked hand in hand until 2016 to achieve remarkable results.

In today's business environment, working with industry giants often means great opportunities and challenges. Our cooperation with a Fortune 500 sanitary ware company in Germany is just such an exciting story full of twists and turns.

In the wave of globalization, building long-term, stable relationships with clients requires not just top-notch product quality, but also a customer-centric service philosophy and efficient execution.

In 2016, we had the pleasure of hosting the Chinedu team, representing a well-known Nigerian bathtub brand, at our facility. Their visit was a key step in establishing a strong, long-term partnership built on trust and quality.

At the 126th Canton Fair, Markus, a shower room products retailer from Europe

During the 2019 Canton Fair, Jonny had dinner with Ralph, the owner of a Turkey SPA brand.